This website is owned and operated by Weathertop Karamea and is hosted by Wix. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information and booking options for Weathertop Karamea. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

 

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 

 

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged in full to your payment method.

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

You agree to indemnify and hold Weathertop Karamea harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

To the maximum extent permitted by applicable law, in no event shall Weathertop Karamea, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

 

To the maximum extent permitted by applicable law, Weathertop Karamea assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Aotearoa New Zealand, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Aotearoa New Zealand. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

​

Privacy Policy

​

We are committed to protecting your privacy. This policy outlines how we collect, use, and protect the personal information you provide when using our website and booking services.

​

Information We Collect

We collect information necessary to manage your booking and provide our services, including:

• Contact Details: Name, email address, phone number, and physical address.

• Booking Details: Dates of stay, room preferences, and special requests.

• Payment Information: Credit card details (processed securely via our third-party payment gateways).

• Technical Data: IP address and browser cookies to improve your website experience.

 

How We Use Your Information

We use your data for the following purposes:

• To process and confirm your reservations.

• To communicate with you regarding your stay or enquiries.

• To comply with legal obligations, such as guest registration requirements.

• With your explicit consent, to send you marketing updates or newsletters.

 

Data Sharing and Security

We do not sell your personal data. We only share information with trusted third parties necessary to run our business, such as:

• Booking Engines: Like Wix Hotels or HotelRunner.

• Payment Processors: To handle secure transactions.

• We implement industry-standard security measures (SSL encryption) to protect your data from unauthorised access.

 

Your Rights

Under the New Zealand Privacy Act 2020, and The Privacy Amendment Act 2025, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we fix any inaccurate information.

• Deletion: Request that we delete your data (subject to legal retention requirements).

 

Contact Us

For any privacy-related enquiries, please contact us: hello@weathertopkaramea.com

​

Te Tiriti o Waitangi Policy Statement

1. Our Commitment (Tauākī)

We acknowledge Te Tiriti o Waitangi as the founding document of Aotearoa New Zealand. We are committed to honouring the principles of Te Tiriti in our daily operations, our relationships with guests, and our engagement with the wider community. 

 

2. Our Principles (Ngā Mātāpono)

We aim to give effect to Te Tiriti through three core principles: 

• Partnership: We will act reasonably and in good faith, seeking to build reciprocal and respectful relationships with Māori.

• Participation: We will ensure Māori have equitable opportunities to engage with our business at all levels—as guests, suppliers, or partners.

• Protection: We will proactively protect Māori interests, including the use of Te Reo Māori and respect for Tikanga (customs) within the Weathertop property and our online business. 

 

3. Practical Actions (Ngā Mahi)

To uphold these commitments, Weathertop Karamea will:

• Cultural Capability: Take time to learn and correctly pronounce Te Reo Māori and understand our local history.

• Inclusive Environment: Ensure our workplace is culturally safe and free from discrimination.

• Sustainable Practice: Adopt values like Kaitiakitanga (guardianship) to protect our local environment and resources.

• Local Connection: Seek to understand who the Mana Whenua (local iwi/hapū) are in our region, respect their connection to the land and develop our ongoing relationships. We acknowledge the Ngati Wae Wae hapū to our South at Arahura Marae, which serves as a vital cultural, social, and spiritual hub for Poutini Māori on Te Tai o Poutini (the West Coast).  We also acknowledge Ngati Apa ki te Rā Tō hapū over Kahurangi National Park to our North East.

 

4. Review

This policy is a living document. We commit to regularly reflecting on our progress and updating our practices as our understanding of Te Tiriti grows.